The Delivery Reports page shows how much of the email sent in your domain's name is being correctly authenticated. Receiving mail providers (such as Google, Microsoft and Yahoo) send back daily summaries called DMARC reports, and this page turns those summaries into a simple picture of what is passing, what is failing, and where your mail is coming from. You do not need to follow the technical detail to use it: the headline is the compliance percentage, and higher is better.
What the page shows
At the top you will find a table with one row per domain you own, followed by a world map titled "Where your mail came from". The table gives you the key figures for each domain over the period you have chosen, and you can click any domain to open a panel showing the individual servers and services that sent mail in its name. The map shows where that mail came from across all your domains at once.
Choosing your time range
The buttons in the top right let you choose how far back to look: "7 days", "30 days", "90 days" or "12 months". The page opens on 30 days. Changing the range reloads the table and the map together, so both always show the same window. A wider window gives a steadier picture, and a shorter window is handy for checking whether a recent change has taken effect.
Reading the domain table
Each row sums up one domain for the period you have selected. The columns are:
- Domain: the domain the figures relate to.
- Messages: the total number of messages reported as sent in that domain's name.
- Compliant: the messages that passed DMARC authentication (in other words, they were properly matched to your domain by SPF or DKIM).
- Failed: the messages that did not pass DMARC authentication.
- Compliance: the percentage of your mail that is authenticating correctly. The badge is green at 95% and above, amber from 70%, and red below that, so you can judge a domain's health at a glance.
- Last report: when DMARC reporting data was last received for that domain, shown as "today", "yesterday", a number of days ago, or a date.
Rows are listed with the highest-volume domains first. A domain with no data yet shows "No data" in the Compliance column rather than a percentage, which is perfectly normal for a domain you have only just added.
Seeing which servers send your mail
Click a domain row to expand it. A panel headed "Sources sending mail as" your domain opens beneath the row and lists each sending server, with its IP address, country, the kind of source it is, the network or service it belongs to, and its own message and compliance figures. The first time you expand a domain there is a short "Loading sources" pause while the detail is fetched. Click the row again to close it.
Each source is labelled so you can tell genuine senders apart from unexpected ones. The labels are "Business mail" (your main mailbox provider, such as Microsoft 365 or Google Workspace), "ESP" (an email service provider used for newsletters or bulk sending), "Forwarder" (a server passing your mail on, which can legitimately fail the match), and "Unknown" where the source could not be identified. Where the service is recognised, its name is shown on the label. A small set of labels above the list sums up the share of volume and the compliance for each type.
Where your mail came from
Below the table, the world map shades each country by how much mail was attributed to it across all your domains for the chosen window. Use the small "Volume" and "Failures" buttons above the map to switch between total mail and failing mail, and hover over any country to see its volume and failure count. A cluster of failures in a country where you do not do business is worth raising with your IT provider, though forwarding services can also produce failures from unexpected places.
Common things to check
- No data on a new domain: DMARC reports arrive from receiving servers about once a day, and a newly added domain can take up to 48 hours to start showing figures here. An empty table for a fresh domain is expected, not a fault.
- A short window looks empty: if a domain sends very little mail, try the 90 days or 12 months range to gather enough reports to see a pattern.
- Failures are not always a problem: forwarders and some mailing lists can fail the DMARC match for genuine mail, so do check the source labels in the expanded panel before assuming something is wrong.
- Compliance is about authentication, not delivery: a low percentage means mail in your name is not authenticating properly, which is what to act on. Speak to your IT provider if a domain you actively use stays in the amber or red range.
- Reports page missing: if you cannot see Delivery Reports at all, your provider may not have enabled this section for your account, so get in touch with them if you expect to have it.